Contact Us

Contact form: what is safe to send

The team reads and replies in English, so a message written in plain English gets the clearest response. Keep the conversation to general questions about the site, the review process, or feedback on how a casino has been assessed.

Never send financial details, passwords, or scans of documents through the form. No legitimate review site needs your bank card number, your account login, or a copy of your passport to answer a question about a casino. Anyone asking for those items through a contact form is running a scam, and the request itself is a warning sign. If a message asks for any of that, stop the conversation immediately.

Treat the form as a channel for discussion only. It exists to talk about the reviews published here, not to handle payments, verify identity, or process any kind of transaction.

Where to turn for gambling help

If you are in difficulty with gambling, the contact form is the wrong place to look for support. The team behind this site reviews casinos; it does not provide counselling, crisis support, or financial advice.

Instead, seek out a dedicated gambling-help organisation that operates in New Zealand. Those services are staffed by trained people who understand the pressures that come with problem gambling, and they can talk through options without judgment. Many offer free and confidential support, and some are available around the clock.

Self-exclusion is another option worth knowing about. It lets you block yourself from gambling sites or venues for a set period, and the process is handled by the operator or by a formal scheme, not by a review website. Look into that route directly with the casino or through the help organisation you contact.

If you are simply trying to set a deposit limit, check your spending, or take a break, those tools are usually found inside your casino account settings. The contact form cannot change any of those settings on your behalf.